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CHC52021
Diploma of Community Services

Are you passionate about making a real difference in your community?

Ready to take the next step in your career and become a leader in the field of community services?

The Diploma of Community Services is your pathway to a rewarding and impactful career, where you can empower individuals, families, and communities to thrive. This qualification is all about turning your passion into action, giving you the skills and knowledge to lead with confidence and compassion.

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Why this course is for You

​If you’re already working in the community services sector or looking to move into a leadership role, this course is for you! The Diploma of Community Services is designed to elevate your expertise, equipping you with advanced skills in case management, program coordination, and advocacy. Whether you want to lead teams, develop community programs, or provide high-level support to clients, this diploma will open doors to exciting opportunities.

1

Career Opportunities

The Diploma of Community Services opens up a world of career possibilities. Graduates are ready to take on roles such as:

  • Case Manager

  • Community Services Coordinator

  • Program Manager

  • Family Support Worker

  • Community Development Officer

These roles are not only in demand but also offer the opportunity to truly impact the lives of others.

2

Why it's Awesome!

Real-World Impact:

This course is all about giving you the skills to make a tangible difference in people’s lives and communities.

 

Practical Experience:

You’ll gain hands-on experience through placements and projects that prepare you for the challenges and rewards of the field.

 

Expert-Led Learning:

Learn from industry professionals who bring their passion and experience into the classroom, providing you with insights and inspiration.

Career Advancement:

With this diploma, you’ll be ready to step into senior roles, leading initiatives that create positive change in the community.

3

What You'll Learn

Prepare to dive deep into the world of community services with a curriculum that’s both comprehensive and hands-on. Here’s what you’ll master:

  • Case Management: Learn how to coordinate and manage cases effectively, supporting clients from diverse backgrounds with complex needs.

  • Program Development & Implementation: Discover how to design, implement, and evaluate community programs that make a real impact.

  • Advanced Communication Skills: Master the art of effective communication, including conflict resolution, advocacy, and negotiation.

  • Leadership & Team Management: Gain the tools to lead and inspire teams, ensuring best practices in service delivery.

  • Legal & Ethical Practices: Understand the legal and ethical frameworks that guide community services, ensuring you provide safe and compliant support.

4

Who Should Enroll

This course is perfect for you if you:

  • Are already working in community services and want to advance to a leadership or specialist role.

  • Have a passion for helping others and want to turn it into a high-impact career.

  • Are looking to develop advanced skills in case management, program coordination, and leadership.

Take the Next Step Toward Success Enroll Today!

The Diploma of Community Services is your gateway to a career that’s not just fulfilling but transformative. If you’re ready to lead, advocate, and create change in your community, this course will give you the skills and confidence to do just that. Enroll today and start your journey toward a rewarding career where you can empower others and make a lasting impact!

Course Overview

The Diploma of Community Services equips you with the skills, knowledge, and experience needed to excel in the community services sector. This comprehensive qualification prepares you for a wide range of roles where you'll support individuals, families, and communities facing challenges such as social, emotional, and economic issues.

 

Through practical learning, you’ll develop expertise in case management, client advocacy, and program development. You'll gain insights into working with diverse populations, navigating complex social systems, and applying trauma-informed practices to provide meaningful support.

 

This diploma also focuses on building leadership and management skills, preparing you for supervisory or coordinator positions in community service organizations. Upon completion, you’ll be ready to work in settings such as aged care, mental health, child protection, and family support services, making a positive impact on the lives of those you serve.

Take the next step toward a rewarding career in community services and contribute to building stronger, more resilient communities.

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About the Course

Duration

12 months - 2 years

Study Mode

Blended

(online and face to face)

Course Fee

$5,200

Weekly Payment Plan Available

$50 Per Week

Practical Placement

200 hours

Employment Pathways

  • Lifestyle Support Officer

  • Community Development Officer

  • Personal Care Assistant

  • Behavioural Support Officer

  • Disability Support Assistant (Schools)

  • Project Officer

  • Day Support Disability Officer

  • Disability Worker

  • Social Educator (Disability)

  • Support Facilitator (Disability)

  • Social Trainer

  • Disability Service Officer

Study Pathways

CHC40321

Certificate IV in Child, Youth and Family Intervention

 

CHC52021

Diploma of Community Services

CHC62015

Advanced Diploma of Community Sector Management

Entry Requirements

There are no entry requirements for this qualification.

Austral College will require all students to meet the following requirements:

  • Be over 18 years of age at time of commencement of this course

  • Complete an Enrolment Form

  • Provide identification documents, including a photo

  • Successful completion of Language, Literacy and Numeracy Assessment

  • Complete a Pre-Training Review (PTR)

  • Obtain Unique Student Identifier (USI)

  • Computer Literacy

  • Ability to obtain a Police Check (note, if a Police Check has a previous conviction, discussion is required with the Trainer/Assessor and Work Placement Coordinator before enrolling in this course as placement and work outcomes may be restricted)

  • Ability to obtain a Working With Children Check (note, if the student is unable to obtain a Working With Children check a discussion is required with the Trainer/Assessor and Work Placement Coordinator before enrolling in this course as placement and work outcomes may be restricted)

  • Due to the physical requirements of this course, students must have an adequate level of fitness allowing them to work standing up for extended periods of time, during work placement shifts.

Units of Competency

Core or Elective:     Unit Code:         Unit Title:

Core                           CHCCCS016       Respond to client needs 

Core                           CHCCOM005     Communicate and work in health or community services

Core                           CHCDIV001       Work with diverse people

Core                           HLTWHS002      Follow safe work practices for direct client care

Core                           HLTWHS006      Manage personal stressors in the workplace

Listed Elective          CHCCCS009       Facilitate responsible behaviour

Listed Elective          CHCDFV001       Recognise and respond appropriately to domestic and family violence

Listed Elective          CHCDIV002        Promote Aboriginal and/or Torres Strait Islander cultural safety

Listed Elective          CHCEDU009      Provide parenting, health and well-being education

Listed Elective          CHCYTH013       Engage respectfully with young people

Elective                      CHCMHS007     Work effectively in trauma informed care

Elective                      CHCPRT034       Work with children and young people with complex trauma and attachment issues and needs

GOT A QUESTION?

WE'RE HERE TO HELP.

1300 005 065

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