top of page
Business Meeting


Certificate III in Business

At Austral College we’ll help you learn fundamental skills in Business at an affordable price so you can walk into your next job interview with confidence.

Kickstart your career by gaining the practical skills to succeed in an office environment. Develop a broad range of skills including sustainable work practices, maintaining workplace safety, creating electronic presentations and business document production.







Full fee: $1814

Subsidised: $20

Concession Subsidised: $10



Word Processor

Administrative Assistant

Office Administrator


Human Resources Clerk


This qualification introduces you to the skills required in a variety of Business Services job roles including, using business technology, word processing, customer service, creating electronic presentations, organising schedules and working effectively with others. You may wish to undertake a general business qualification or a specialisation in customer engagement or business administration.

The course has been developed against nationally recognised competency standards and industry needs. This course is suited to those seeking practical business skills for a variety of office support roles.

BSB30120 - Certificate III in Business supersedes both BSB30415 - Certificate III in Business Administration and BSB30115 - Certificate III in Business.

Study Options


Learn and apply your skills in a real workplace and earn while you do it!

Full-time, part-time and school-based traineeships are available. See the Traineeship page for more information.

Please note: funding, entry requirements, and units vary for traineeships.


This course is delivered via online tutorials, interactive online classrooms, and individual trainer correspondence.

Course Duration

For students with prior experience in a business environment, as a general guide, with 12 hours of coursework per week the course may be completed in 10 weeks. 

Students who do not have any experience may take longer.

Start Date

Start at any time!

Resource Requirements

Students require access to:

  • Computer with Microsoft Office or similar, Adobe Acrobat Reader, Flash Player

  • Internet 

  • Simulated office environment, e.g. desk, ergonomic chair, printer.


Learn face-to-face with your trainer in a workshop environment. Our five-day workshop blocks are held at locations across Queensland. Attend on then complete your assessments online, or attend multiple at no additional cost.

Course Duration

For students with prior experience in a business environment, as a general guide, with one full-time workshop block and 16 hours of subsequent coursework per week, the course may be complete in six weeks. 

Students who do not have any experience may take longer.

Start Date

Find upcoming workshops here.

Resource Requirements

Students require access to:

  • Computer with Microsoft Office or similar, Adobe Acrobat Reader, Flash Player

  • Internet

Equipment can be provided during workshops for students without access to these resources.




No upfront payment required. Each unit/unit cluster is invoiced at its commencement. Invoices are due upon complete of the unit/unit cluster.

Payment extensions may be granted if you have difficulty paying by the due date.

The full fee for students undertaking a Traineeship will vary depending on their study plan. Check out our Traineeship page or contact us for more information.


Co-contribution fee


Certificate 3 Guarantee funding is available for this course to eligible students.

For students eligible for Certificate 3 Guarantee funding, the student co-contribution fee is payable at the commencement of your course.

Eligible students will pay only a $20 student co-contribution fee ($10 for concessional students)

To achieve this qualification, sucessfully complete 6 core and 7 elective units from the list below, of which:

  • 2 or more elective units must be selected from Group A

  • 1 elective unit must be selected from Group B

  • The remaining elective units can be selected from any of the units listed below

This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:

Customer Engagement: 4 elective units must be selected from the below grouping.

Business Administration: 4 elective units must be selected from the below grouping.

  • When will I receive my certificate?
    Certificates are issued within 30 days of you being deemed competent in all areas assessed. Please allow sufficent time after submission of your work for your assessor to complete the assessment process and verify third party evidence. For partial completions, a statement of attainment for units completed successfully will be issued within 30 days of your withdrawal from the course. Please note, certificates and statements may not be issued where fees are outstanding or without a valid USI.
  • A qualification for $20? What's the catch?
    Yes, it's true... it is possible to gain a qualification for just $20 ($10 for concession) with no catch and no hidden extras. Student's eligible for Certificate 3 Guarantee funding are only requried to pay a co-contribution fee, meaning the remainder of the cost is covered by the funding. At Austral College we want to make training as accessible as possible to as many Queenslanders as possible, so we've made our co-contribution fee affordable at just $20 (your invoice will be broken down into a cost per unit of competency totalling $20 or $10 if you are a concession student). There's no catch and no hidden costs, though there is an eligibility criteria you must meet to be eligible for Certificate 3 Guarantee funding, an initiative of the Queensland Government. You can find out more here or by contacting us.
  • Can I apply for Recognition of Prior Learning (RPL)?
    Austral College recognises each student's prior skills, knowledge and experience and designs individual training and assessment plans with this in mind. Your trainer will provide you with a self assessment tool to determine your suitability for RPL. Depending on the extent of your prior skills and knowledge, you may be eligible for RPL or a shortened training duration.
  • Can I receive credit for units I've previously completed?
    Yes! Austral College will issue a Credit Transfer for units of competency previously achieved if they meet the packaging rules of the qualification you're undertaking with us and you provide evidence of having achieved the unit. Contact us to discuss your options.
  • How do I get a copy of my previous certificate?
    If you've lost your Austral College issued qualification certification, contact us for a replacement. The cost for a replacement certificate is $30. OR If you require copies of your prior qualifications, statements of attainment or senior certificate for credit transfer, funding eligibility or RPL evidence, contact the issuing organisation for reissue (a fee may be payable). Certificate or Statement of Attainment Contact the issuing RTO or the Australian Skills Quality Authority (ASQA) if the RTO is no longer operating. Academic Transcript for training undertaken from 2015 onwards An official record of your results is available in your Unique Student Idenfier (USI) account. Senior Certificate Contact Queensland Curriculum and Assessment Authority (QCAA).
  • Are Austral College's qualifications nationally recognised?
    All qualifications offered by Austral College are nationally recognised and developed in consultation with industry, meaning you'll be equipped with relevant skills for your chosen field across the country.
  • Where can I access the Student Handbook?
    You can view the latest version of our Student Handbook by clicking on this link: Student Handbook.
  • What is a USI and why do I need one?
    Your Unique Student Identifier, or USI, records the results of all the training you've completed from 1 January 2015 onwards. One of the main benefits of having a USI is having easy access to your training records and transcripts. When applying for a job or enrolling in further study, you often need to provide these records. From 1 January 2015, all students engaging in nationally recognised training were required to supply their training provider with their USI. A training provider is unable to provide you with a certificate or statement of attainment without a valid USI. If you have undertaken training during that period, you will have a USI. In some cases, the RTO may have created it on your behalf. You can create or retreive your USI at
  • Why are your Hospitality courses on a different website?
    In early 2021 we relaunched our Hospitality courses focussing on facilitating a platform for distance learning. We designed a new website with greater compatibility for our students. This was done as a trial of which we then integrated into If you are interested in pursuing a career in Hospitality, check out our website for more information!
Admission requirements

This course is designed for students with prior work or life experience in the business services industry. Experience may include touch-typing, use of Microsoft Office suite, maximising the use of ergonomic office equipment, routine maintenance and troubleshooting of office equipment, delivering customer service and responding to feedback.

During this course, you will be required to read comprehensive learner workbooks, undertake a range of written and practical assessments, undertake independent research, and engage in discussions.

Entry requires successful completion of year 10 level English. If you have not achieved this, you can demonstrate this knowledge by completing our pre-course Language, Literacy and Numeracy assessment.

A good knowledge of computer basics is desirable.

Payment Info



1300 765 615

bottom of page