SC2
Admin Essentials Short Course
This short course is designed to deliver key administrative skills for workers across a variety of industries. Now more than ever with an increase in virtual workplaces, broad administrative skills are increasingly useful in many job roles.
Whether you're communicating with customers online or in person, coordinating the schedules of a virtual team or an office diary, our Admin Essentials short course is for you.
Enrol now and learn how to deliver and monitor customer service, create simple workplace documents, spreadsheets and charts, and manage schedules.
Online
Course fee $280
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Overview
Upon successful completion of this course, you will have to skills and knowledge to:
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identify customer needs, deliver and monitor customer service and identify areas for improvement in customer service delivery
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plan and produce word-processed documents such as letters, meeting agendas and workplace forms and templates
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manage appointments and diaries (manual and electronic) for personnel within an organisation
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design and produce spreadsheets and charts to display a range of data
Study options
Units
Online
This course is delivered via online tutorials, interactive online classrooms and individual trainer correspondence.
Course duration
For students with prior experience in a business environment, as a general guide, with 12 hours of coursework per week the course may be completed in 10 weeks.
Students who do not have any experience may take longer.
Start date
Start at any time.
Resource requirements
Students require access to:
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Computer with Microsoft Office or similar, Adobe Acrobat Reader.
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Internet
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Simulated office environment, e.g. desk, ergonomic chair, printer.
Successfully complete the 4 elective units listed below to achieve this qualification.
Payments
Course fee
$280
Pay online when you enrol and get started right away!
Admission requirements
This short course is designed for students with some prior work or life experience in the business services industry.
During this course, you will be required to read comprehensive learner workbooks, undertake a range of written and practical assessments, undertake independent research, and engage in discussions.
Entry requires successful completion of year 10 level English. If you have not achieved this, you can demonstrate this knowledge by completing our pre-course Language, Literacy and Numeracy assessment.
A good knowledge of computer basics is desirable.
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