BSB30115
EDIT Infection
Advance your skills and knowledge of business support including customer service, document creation, business technology and workplace safety.
Online
Workshop
Traineeship
Full fee $1784
Subsidised $20
Concession subsidised $10
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Overview
This qualification in Business introduces you to business technology, word processing, payroll, spreadsheets, electronic presentations and safe work practices.
It has been developed against nationally recognised competency standards and industry needs. This course is suited to those seeking practical business skills for a variety of office support roles.
Study options
Online
This course is delivered via online tutorials, interactive online classrooms and individual trainer correspondence.
Course duration
For students with prior experience in a business environment, as a general guide, with 12 hours of coursework per week the course may be completed in 10 weeks.
Students who do not have any experience may take longer.
Start date
Start at any time.
Resource requirements
Students require access to:
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Computer with Microsoft Office or similar, Adobe Acrobat Reader, Flash Player
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Internet
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Simulated office environment, e.g. desk, ergonomic chair, printer.
Workshop
Learn face-to-face with your trainer in a workshop environment. Our five-day workshop blocks are held at locations across Queensland. Attend one then complete your assessments online or attend multiple at no extra cost.
Course duration
For students with prior experience in a business environment, as a general guide, with one full-time workshop block and 16 hours of subsequent
coursework per week, the course may be completed in six weeks.
Students who do not have any experience may take longer.
Start date
Find upcoming workshops here.
Resource requirements
Students require access to:
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Computer with Microsoft Office or similar, Adobe Acrobat Reader, Flash Player
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Internet
Equipment can be provided during workshops for students without access to these resources.
Traineeship
Learn and apply your skills in a real workplace and earn while you do it!
Full-time, part-time and school-based traineeships available.
See the Traineeship page for more information.
Please note: funding, entry requirements and units vary for traineeships.
Units
Successfully complete 1 core and 11 elective units from the list below to achieve this qualification.
Payments and funding
Full fee
No upfront payment required. Each unit/unit cluster is invoiced at its commencement. Invoices are due upon completion of the unit/unit cluster.
Payment extenstions may be granted if you have difficulty paying by the due date.
Student co-contribution fee
For students eligible for Certificate 3 Guarantee funding, the student co-contribution fee is payable at the commencement of your course.
Certificate 3 Guarantee funding
Certificate 3 Guarantee funding is available for this course for eligible students.
Eligible students will pay only a $20 student co-contribution fee ($10 for concessional students).
Admission requirements
This course is designed for students with prior work or life experience in the business services industry. Experience may include touch-typing, use of Microsoft Office suite, maximising the use of ergonomic office equipment, routine maintenance and troubleshooting of office equipment, delivering customer service and responding to feedback.
During this course, you will be required to read comprehensive learner workbooks, undertake a range of written and practical assessments, undertake independent research, and engage in discussions.
Entry requires successful completion of year 10 level English. If you have not achieved this, you can demonstrate this knowledge by completing our pre-course Language, Literacy and Numeracy assessment.
A good knowledge of computer basics is desirable.